Instacart charges fees based on several factors. You can find the breakdown of specific fees below.
Instacart delivery starts at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35. You see the delivery fee when choosing your delivery window at checkout.
Instacart+ members get free delivery on orders over $35 or more per retailer.
All orders must be at least $10 qualify for delivery.
What is the service fee on my order?
The service fee helps support the Instacart platform and covers a range of operating costs including shopper operations, insurance, background checks, and customer support. The service fee isn’t a tip and doesn’t go to the shopper delivering your order.
Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. You can view the service fee total on every order at checkout. Orders containing alcohol have a separate service fee.
What is the alcohol service fee?
Alcohol service fees cover costs related to delivery compliance and ID verification.
What if I am an Instacart+ member?
Instacart+ members pay a reduced service fee and may see a reduced alcohol service fee.
Is there a service fee for Pickup orders?
Instacart pickup orders don't have service fees, regardless of non-Instacart+ or Instacart+ membership.
Why did my service fee total change after delivery?
Changes to your order, including adding, replacing, removing, or refunding an item, before your shopper checks out, may change the service fee. The service fee total may also be adjusted if the cost of an item changes based on the final weight reflected on your receipt. After the order is complete, you’ll see the final cost and service fee total on your digital receipt. For more information about order changes, visit this article.
Shopper tips are separate from any service fees. 100% of your tip goes directly to the shopper delivering your order. Learn about tipping your shopper.
Long-distance service fees
We may charge a long-distance service fee if the delivery route is 30+ minutes or includes a toll.
Priority fees apply to customers who choose priority delivery windows during checkout. Priority delivery has shorter delivery windows (60 minutes or less) and varies based on shopper availability. Fees are clearly marked and start at $2. Priority delivery isn't available for all orders.
Pickup orders from certain retailers have a "pickup fee" (equivalent to a delivery fee for pickup orders).
Some customers might see a Regulatory response fee on their receipt, as a result of local laws and regulations.
Bottle deposit and bag fees
We collect these fees per local city, state, provincial, territory, or retailer rules where applicable. To find more information about potential bottle deposit fees, please visit bottlebill.org.
[U.S. only] To see your state’s bag fees, visit ncsl.org.
[Canada only] To see your provincial or territorial state’s bag fees, visit retailcouncil.org.
Taxes and fees
Taxes are in the order total on the delivery receipt we email to you when your order is complete. The tax and/or fees you pay on products purchased through the Instacart platform are calculated the same way as in a physical store. Depending on your location, the delivery or service fee may also be subject to tax. Additional fees may apply to your order depending on your city, state, province, or territory.
- Sales tax: The sales tax may apply to some or all of the items in your order per local laws depending on the store or delivery address. Instacart+ Membership fee and other fees are subject to applicable taxes.
- Sales tax holidays: Some states offer a limited-time waived or reduced sales tax on select items. Please check your state’s website for more information on current and upcoming sales tax holidays.
- Sugar-sweetened beverage fees: In certain jurisdictions, sugary beverages are subject to an additional tax. These fees may apply to some or all of the items in your order per local laws depending on the store address.
- [Canada only] Harmonized sales tax: Basic groceries marketed for human consumption aren’t taxable. However, certain categories such as carbonated beverages, candies, and snack foods are taxable. For more information on taxable items, visit the Canada Revenue Agency (CRA) website: https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/4-3/basic-groceries.html.
Shopper tips are separate from any Instacart fees. 100% of your tip goes directly to the shopper delivering your order. Learn about tipping your shopper.